Privacy Policy

Introduction

TecSolus LLC (“TecSolus”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit tecsolus.com (the “Site”) or contact us about our services, how we use it, and the choices you have.

Information we collect

Information you provide

When you contact us by email or through our contact form, we collect the information you choose to share, such as your name, email address, company name, phone number, budget range and project details.

Information collected automatically

When you visit the Site, our hosting provider and any analytics tools we use may automatically collect technical information such as your IP address, browser type, device type, pages visited, referring URLs and the date and time of your visit.

Client project data

When we provide services to clients, we may process data on their behalf. That processing is governed by our agreement with the client, and the client remains responsible for its own privacy notices.

How we use information

We use the information we collect to:

• Respond to your inquiries and provide quotes or proposals;
• Deliver, maintain and support the services you request;
• Operate, secure and improve the Site;
• Send service-related communications and, with your consent, occasional updates;
• Comply with legal obligations and enforce our agreements.

Cookies & analytics

The Site may use cookies and similar technologies to remember preferences and understand how visitors use it. You can control cookies through your browser settings. Disabling cookies may affect some features of the Site. Our embedded map is provided by Google and is subject to Google’s own privacy policy.

Sharing of information

We do not sell your personal information. We share it only:

• With service providers who help us operate our business (such as hosting, email and analytics providers), under confidentiality obligations;
• When required by law, regulation or legal process;
• To protect the rights, property or safety of TecSolus, our clients or others;
• In connection with a merger, acquisition or sale of assets, with notice to you where required.

Data retention

We keep personal information only as long as needed for the purposes described in this policy, including to meet legal, accounting or reporting requirements. Inquiry emails are generally retained for up to three years unless a longer period is required.

Data security

We use reasonable administrative, technical and physical safeguards, including encryption in transit and access controls, to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights & choices

Depending on where you live, including under laws such as the California Consumer Privacy Act (CCPA) or the EU/UK General Data Protection Regulation (GDPR), you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. To make a request, email us at contact@tecsolus.com. We will not discriminate against you for exercising your rights.

Children’s privacy

The Site and our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

International transfers

TecSolus is based in the United States. If you access the Site from outside the US, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised. Material changes will be highlighted on the Site.

Contact us

If you have questions about this Privacy Policy or our data practices, contact us: